The flooring suggested by company owner did not match grain of existing flooring. But was not informed there would be a complete mismatch of grain flooring . Had I been informed of this I would not have agreed to this installation. Now I have 1300 sq ft home with extreme flooring difference, which then devalues my property. If company owner had informed me of non compatible wood grain I would have declined the project. Not a satisfied customer Company owner either did not know the products she offered or just eager to make sale. Either way cannot recommend this company owner to future clients .
Exceptional customer service! The fact that Tammy Bliss came to our home for every step of the process, personally oversaw the installation and made great recommendations of both flooring options and of vendors for other services we needed! She is amazing!!!
Having the opportunity to select my flooring choices in my home.
Tammy was excellent to work with. She was in constant communication with me at all steps. The finished product was done to perfection! My new floor looks like it was part of the original house. Couldn’t be happier with the process and final product!
I had Floor Coverings International replace the carpet in my bedroom with hardwoods. They did an excellent job matching the floors to my main living area and creating a seamless flow. Tammy was very personable and professional and the workers were polite and did a flawless job. The entire job was done in one day. I highly recommend Floor Coverings International!
Sally Ann Timothy
We love the service that Tammy provides to us and our clients! Great products, knowledgeable staff, and easy to work with!
Great customer service
Tammy was wonderful to work with and her installers were very professional and did a great job!
After interviewing 4 vendors, I chose Tammy Bliss and Floor Coverings International. That was definitely a good decision! The initial consultation was extremely helpful in making a decision about flooring color, type and cost. The schedule Tammy gave me for delivery and installation was met and the installers did a first-rate job of moving my furniture, installing the floor and clean-up. They completed the job (changing carpet to hardwood in master bedroom and closet) in one day, which included installing new plywood under the pre-finished hardwood. The price was not the lowest bid, but was competitive. The quality of customer service and Tammy's personal attention to the job was outstanding. Love my new flooring!
Excellent customer service, really hands on by owner. Could not ask for better service.